Refund Policy

Last updated: June 2026

We want you to feel confident subscribing to JP Expert. This policy explains how billing, cancellations and refunds work for our Full Access (Pro) subscription.

Monthly subscription billing

Cancelling before your next billing date

If you cancel before the end of your current billing cycle, you keep full access until that cycle ends and you will not be charged for the following cycle.

Refunds after a payment

Once a monthly subscription fee has been charged, we do not provide refunds for cancellations, plan changes, suspensions or account termination during that cycle.

Exceptional circumstances

We may consider a refund where a technical problem on our side prevented you from accessing the service for an extended period, or where we did not meet the service levels we promised.

How to request a refund

To request a refund, please email our support team at jpexpert404@gmail.com. Include your account email and the reason for your request. We review every request and will respond within 7 business days.